Shipping Policy
1. Order Processing
Orders are processed within 2–3 business days (excluding weekends/holidays). Processing time may vary during high-demand periods.
2. Shipping Options & Costs
|
Shipping Method |
Cost |
Details |
|
UK Standard (1 item) |
£5 |
Delivered in 3–5 business days |
|
UK Standard (2+ items) |
Free |
Delivered in 3–5 business days |
|
UK Express Delivery |
£10–£12 (optional) |
Delivered in 1–2 business days |
|
International Shipping |
£15–£25 (tiered) |
Delivery time varies by country; tracking included |
3. Tracking & Delivery
You’ll receive a shipping confirmation with tracking after dispatch. Please allow 24 hours for the tracking page to update.
4. Customs, Duties & Taxes
International orders may incur import duties or taxes. These are the customer’s responsibility and vary by country. Please check your local customs office.
5. Lost or Damaged Packages
If tracking shows lost or damaged items, contact us immediately at [your_email@example.com]. We’ll investigate and coordinate with the carrier for resolution or replacement.
6. Address Issues
Ensure your shipping address is accurate. We are not responsible for delays or lost orders due to incorrect addresses provided by the customer. Re-shipping may incur additional charges.
7. Contact Us
If you have shipping questions or need assistance, please email info@bultaka.com or call us at +44 11 1111 1111